Customer Service Skills (Includes Simulation)
Price: $ 99.00 (USD)
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Course Description
In this course, you will learn important principles and skills that you can utilize as a remote customer service representative.
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Course Outline
In this course, you will practice skills and apply principles for providing customer service remotely, via telephone and the web.
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More Information
| Language | English |
| Course Length | 3.90 hours |
| Duration of Access | 12 weeks |
| Instructor | Self Study |
| Vendor | Element K |
| Course Certification | Certificate of Completion |
| Requirements/Materials Included | Hardware and Software Required: Browser Netscape Communicator 4.0 Browser Other: AOL 4.0 Operating System MacOS 8.5 Browser Microsoft Internet Explorer 4.0 Operating System MS-Windows 95 |
Price: $ 99.00 (USD)
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- Project Controls: CE
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- Accounting: CE
- Banking: CE
- Capital Markets: CE
- Compliance/Legal: CE
- Financial Basics
- Financial Basics: CE
- Financial Business Skills: CE
- Income Tax Preparation
- Income Tax: CE
- MBA Essentials: CE
- Management Advisory Services: CE
- Mortgage Banking: CE
- Personal Finance
- Risk Management: CE
- Securities Licensing: CE
- Specialized Knowledge and Application: CE
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- Alternative Medicine
- Counseling: CE
- Criminal Justice and Security: CE
- Dialysis Technician: CE
- Dietitians and Nutrition: CE
- EMS & Firefighters: CE
- Education: CE
- HIPAA
- JCAHO
- Legal Nurse Consultant
- Legal Nurse Consultant: CE
- Medical Billing and Coding
- Medical Billing and Coding: CE
- Medical Office Assistant
- Nursing: CE
- Nutrition
- Operational
- Operational: CE
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- Psychology: CE
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- Social Work: CE
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- Accounting and Finance Law: CE
- Administrative Law: CE
- Alternative Dispute Resolution: CE
- Antitrust: CE
- Bankruptcy: CE
- Business Law: CE
- Corporate Governance: CE
- Criminal Justice
- Discrimination/Diversity: CE
- E-Commerce
- E-Commerce: CE
- Elimination of Bias in the Legal Profession: CE
- Employment Litigation: CE
- Ethics/Professionalism: CE
- Evidence: CE
- GA Professionalism: CE
- GA Trial Practice: CE
- Health Law: CE
- Income Tax: CLE
- Intellectual Property: CE
- Labor and Employment Law: CE
- Law Practice Management: CE
- Law of Lawyering: CE
- Litigation: CE
- Management: CE
- Mergers and Acquisitions: CE
- Overview: CE
- Paralegal
- Paralegal CLE: CE
- Prevention and Detection of Substance Abuse: CE
- Rights Protection: CE
- Securities: CE
- Skills Training: CE
- State Rules and Regulations: CE
- Taxation: CE
- Transactions: CE
- Trial Practice: CE
- Valuations: CE
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